We are all familiar with a written list of information, be it on separate sheets of paper, or in a book. If this information is used in Business, we have to have some system of keeping it up to date, and in a form that is useful to us. Which is why loose pieces of paper are not really a good idea.
The process of managing the information is termed 'Information Management', and usually follows a set of rules which form an 'Information Management System'.
So what is an Information Management System? An Information Management System is a logical system that allows information to be input once, but then used in many forms of output. For example - mailmerge letters, block e-mails, invoices, orders, etc.
Thus it enables the user to maximise efficiency whilst minimising the time and effort involved in inputting the original information, essentially a Database.
Where the Database deals with Customer Relations Management it is normally termed a Customer Relationship Management Database .
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