9. Can you locate the relevant Customer information quickly? - NO
If you struggle to find Customer information relevant to the task in hand, your systems are letting you down. You can never increase your office efficiency without first gaining control over your Customer information.
All the time you spend searching for the relevant information is useful time wasted. But having found the information, is the next step is to use it without manipulating it further, or is it to have to input it elsewhere, or radically change its format so it becomes useful?
To keep track of your information from post, e-mail, fax or telephone for your Customers, in a form that allows you to extract the information to generate mailmerge letters, or block e-mail sendings, you should be looking to a Customer Relations Management Database .
Barry creates custom Excel Customer Relations Management Databases specially tailored to your requirements.
Call Barry today on 07917 103554 or send him an e-mail giving your contact details so he can call you
Remember, control of the Customer information gives you control of your office
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