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Harleston and District Car Parks Group

Car Park Charges Review

EVIDENCE to Scrutiny Committee

3 March 2008

Belting down the Thoroughfare, on the way to school

Baby's in the pram, sisters looking cool

Cruise past the bakers, suck in the smell of bread

Dash in to the grocers, lunch box apples shining red

Brakes on the pram, wave across the road

Chat to a friend, local shopping by the load

Pick up the speed, can't be late

What! Mum's gossiping to another mate

Kids charge in the school gates, spot a running friend

Badgers, Brownies, swimming, topics without end

Back down the thoroughfare, head to the market square

Go with the vibe, hear bargains calling there

Local traders, local people, visitors should abound

Enjoy the buzz, soak up the feel of what is all around

This not the 50's, or any time long gone

This is Harleston Thoroughfare, singing its song.

Kate Chenneour 2005

Harleston  - published in 'My small World' an Anthology of poems by local

people about local places. United Press Limited. London. 2006

Harleston and District Car Parks Group 3 March 2008

 

South Norfolk Council - Car Parks Reviews

Harleston and District Car Parks Group:

Summary: Part 1

___________________________________________________________________

Key points

Each community is uniquely different, with its own individual

opportunities and problems

All residents benefit from healthy and vibrant market towns,

which critically depend on car users to support the economic

and social structure of the community

Urgent, focussed and agreed research is needed to enable car

parks management to play a full part in sustaining and

improving the individual communities and their collective

contribution to South Norfolk's quality of life.

About this submission

Extensive research has been carried out by skilled volunteers in line with the principle set out

in the Renaissance in Market Towns report, which identifies 'knowing your town' as the key

starting point for any evaluation of parking provision and its management.

The Harleston and District Car Parks Group however wish to emphasise that this study has

conducted against great time pressures and within a confused and inconsistent context. Its

authors present it as an indicative contribution to the debate, not as substitute for coordinated

research with the Council, although it would significantly inform such a process.

The Group also wishes to point out that while it has looked at other towns to provide a

context for Harleston's own position, it does not seek to have a view on the needs of others,

as this lies properly with those communities. There will be mistakes, but we are confident

that the fundamental messages and pointers are sound.

 

South Norfolk Council - Car Parks Reviews

Harleston and District Car Parks Group:

Introduction -----------------------------------------------------------

1     This submission is presented by The Harleston and District Car Parks Group

(The Group), which comprises representatives of Harleston Town Council,

Harleston Businesses Car Parks Group and the Save Harleston Group.

2     The Group was established to provide an efficient, single point of contact for

the Community to work with South Norfolk Council to seek the 'right answer'

for Harleston, which could then be presented as appropriate for approval and

adoption.

3     The submission is in three parts:

                                 Part 1 Summary

                                 Part 2 Topics

                                 Part 3 Preliminary Technical Assessment Reports

4     Of particular relevance in the Topics are the examples of reports from

Newport, Shropshire and Camelford, Cornwall, where a District and Town

Council respectively, found it necessary to remove charges following adverse

effects of their introduction. They show that in certain circumstances there are

real risks associated with the introduction of car parking charges.

5     Additionally, car park charging information from Local Authorities within

Yorkshire Forward's area of activity, an organisation referred to by Officers of

the Council, shows that differential charging to suit local needs is also an

accepted practice elsewhere.

Background -----------------------------------------------------------

6     At its Cabinet meeting on 10 September 2007, with no apparent background

research and unbeknown to many who might be affected, South Norfolk

Council introduced proposals to modify the Car Parking Charges Regime.

The decision by Cabinet unacceptably narrowed and defined the debate

before the public had had a proper opportunity to contribute to or comment on

the issue. The proposals, were framed by a set of key Drivers emanating

from the Councils' Corporate Policies, and supported by four principles. A

report on these proposals was forwarded subsequently from Cabinet to the

South Norfolk Alliance for comment, but not at the outset to communities they

might affect.

7     The South Norfolk Alliance did not support the report, but raised numerous

questions, many of which remain unanswered, as set out in the Alliance’s

approved minutes.

8     On the 30 January 2008 The Scrutiny Committee subsequently suggested

amendments to the original principles. Meanwhile suggestions have been

made through the media, and reiterated by leading councillors, that there

should not be charging for the first hour.

9     While this is a shift from the original principles advocated, the overall notion

of charging is still predicated on the idea that the user - later recommended to

be altered to: 'beneficiaries' - should pay. But, this neglects the fact that all

council tax payers, whether motorists or not are beneficiaries of a thriving

variety of independent traders, eateries and hostelries, which in turn depend

critically and overwhelmingly, as is the case in Harleston, on the continued

support of car-borne users of the town. Neither, do the proposals get-to-grips

with the social and other sustainable community issues connected with the

character of the town, which will be harmed by placing people on a 'time

clock'.

A Petition and Public meeting

10     In response to the original proposals, a Petition was launched in Harleston

from within the community to object to charges. This attracted more than

5500 signatories. In addition, a Public Meeting, attended by 150 people, was

held at the Apollo Rooms, Harleston on 29th November 2007, at which

representatives of the Council were invited to explain the position.

Co-operation between Council and Community

11     At the public meeting, with the support of the Leader of the Council,

representatives of the Harleston Community agreed to meet with South

Norfolk Council to explore the way forward. It was acknowledged that

discussions would take place on the basis that:

                                  - 'Nothing had been decided';

                                  -'Evaluations would be evidence-based', and

                                 -'The principles could be modified if shown to be necessary'.

 

A Position Statement

12     In the light of agreement to meet, The Group formulated a clear position

statement and on 10 December 2007, Mr Robin Twigge, formally presented

the Petition with an accompanying statement to the Full Council on behalf of

the community.

13     To date, the Group has maintained a consistent position with regard to the

importance of understanding how Harleston 'works' and the responsibilities

and opportunities, which it believes, are incumbent upon the Council to

embrace. Note: The Group remains firmly open-minded to discussing the

'right answer' for the town, though as much of the research proposed in the

statement has now been undertaken, the results do bring new, firm and

relevant perspectives to the issue. The sequence of public statements by the

Group, along with a copy of Harleston Town Council's resolution with regards

to the issue are included for ease of reference.

Progress stalls

14     On 18 January a meeting was held with officer and councillor representatives.

The tone of this meeting from the Council's side and the inaccuracy of the

position asserted by the Council's representatives, along with a number of

other apparent irregularities and inconsistencies, meant that the Group was

prevented from proceeding in the spirit of what it thought had been agreed.

15     Subsequent recent approaches by the Leader of the Council to individuals on

the Group, to seek to broker some form of deal, risked cutting across the

agreed timetable of the Scrutiny Committee, though such discussions, set

against the right background, might be valuable in due course.

Group focuses on evidence

16     Nevertheless, the Group has maintained its co-operative stance, working

diligently to provide the Scrutiny Committee with a depth of information at

present unavailable to the Council from its own resources.

Policy Context --------------------------------------------------------

17     The review of car parking charges falls under several polices and guidelines

including the overarching responsibilities of South Norfolk Council, embraced

in the Local Plan, for the social, economic and environmental well being of its

residents. These policies are rooted in the Local Agenda 21 principles

established at the Rio Earth Summit 1992.

18     The Council's powers to manage discretionary services derive from the Local

Government Act 2003 and associated Guidelines produced by the Office of

the Deputy Prime Minister. Increasingly, national policy is focussed on the

drive to work towards sustainable communities as demonstrated by the

Sustainable Communities Act 2007.

19 These new measures feed directly into issues of Sustainable Development,

the most widely used definition of which is 'development that meets the

needs of the present without compromising the ability of future generations to

meet their own needs'. Though Sustainable Development can also be seen

as 'ensuring a better quality of life for everyone, now and for future

generations'.

20     More particularly, 'The Sustainable Community Strategy' for South Norfolk

aims to meet the diverse needs of existing and future residents by making

effective use of natural resources, enhancing the environment, promoting

community cohesion and increasing economic prosperity; all highly pertinent

to the Group's contentions in relation Harleston and the need for the Council

to act cautiously and with a full understanding of the situation on the ground.

Present policy

21     The present Council policy for car parking in Harleston derives from a

resolution of the Council in December 2001. This states that the

arrangements in Harleston would be reviewed when the issue of on-street

parking is addressed.

22     Thus, members of the public and especially businesses investing in the town

and which might be affected by any changes should be able to rely on this as

the council's formal position and the start point from which any modifications

might be considered.

23 However, on-street parking is expressly separated out in the car park charges

review and no mention is made of the historical position with regard to

existing Council Policy. The principles now espoused pay little regard to the

policy context and fail demonstrably to evaluate the significance and risk with

regard to the impact of any changes on the well-being of community life.

What we set out to do ---------------------------------------------

24     Following publication of its position statement, the Group sought to:

                                                   a. Demonstrate the level of concern.

                                                   b. Ascertain the extent of the Harleston Community.

                                                   c. Understand the High Street business structure of towns.

                                                  d. Assess the levels and patterns of car park use.

                                                  e. Comment on SNC's proposals on an informed basis.

                                                  f. Seek appropriate studies before changes (if any) are introduced.

 

How we did it ---------------------------------------------------------

25     Working as a co-ordinated team, volunteers assisting The Group have

conducted extensive information gathering and analysis of information.

covering:

                                                 a. Comparison of structure and retail profile - all towns.

                                                 b. Origins of car park users and shoppers.

                                                 c. Parking provision - all towns.

                                                 d. Car park usage.

                                                 e. Business patterns and comparative rental levels.

                                                 f. Business changes in last 20 years.

                                                g. Walking distances.

                                                h. Basic through traffic study.

                                                i. Other community adverse experiences.

                                                j. Other Districts' variable parking regimes.

                                                k. Statutory responsibilities and powers.

                                                l. Analysis of Councils proposals and amendments.

                                                m. Analysis of Council's evidence.

                                                n. Assessment of Harleston in the context of 'Renaissance in Market

                                                   Towns'. Criteria, promoted by Council, and Cittaslo objectives being

                                                    rolled out locally

                                               o. Liaison with others.

                                               p. Briefing of and presentation of information to councillors.

26     While the full information and associated raw data is available, mindful of the

workload for officers and councillors, the Group has presented selected parts

of its material and data resource where they are felt to be most helpful to the

Committee (Evidence Part 2). In some instances the areas of research are

combined under integrated draft technical appraisal reports.

 

What we proved and things we learnt -----------------------

27     Through the research and discussions the Group revealed the:

                                               a. Individuality of each community/town.

                                               b. Wide extent of 'the Harleston community'.

                                               c. Uniqueness of the Harleston situation noted by the Greater Norwich

                                                   Development Partnership.

                                              d. Complexity of use and issues to be considered in relation to the

                                                  town's car parks.

                                              e. Integral importance of car parking to the social and economic wellbeing

                                                  of the town.

                                              f. All council-tax payers benefit - car user and non-car user - from the

                                                 parking provision.

                                              g. Reliance on car-borne shoppers.

                                              h. Need to consider all parking provision, including on-street parking,

                                                  together in relation to the social and economic needs of each town.

                                              i. Opportunity to encourage car-use reduction.

                                              j. True consistency of approach is impossible unless it is the overarching

                                                 aim of seeking to secure the social and economic well-being

                                                 of each community.

                                              k. Arbitrary notions of fairness can be contradictory between

                                                  communities and services, are divisive and unnecessary.

Positive suggestions -----------------------------------------------------

28     Based on the research undertaken, the Harleston and District Car Parks

Group respectfully suggests that Scrutiny Committee might consider advising

Cabinet that:

            a. the Harleston and District Car Parks Group supports the principle of

review that the Council has been undertaking as it has provided the

trigger for much useful study and gathering of valuable information;

            b. consistency of result is to be aimed for, not consistency of

approach - that 'result' being the furtherance of the economic and

social well-being of all communities;

            c. parking regimes be tailored to the needs of each community,

including assessment of all parking on and off street, and should be

defined in immediate and urgent consultation with each of the Town

Councils, not through making comparisons, which will only encourage

divisive positioning, but rather through much-needed co-operation for

mutual benefit .

           d. in the case of Harleston, research should be extended, with the

help of the community, to seek the 'right answer' and to contribute to

the understanding of sustainable communities and ways of helping to

fostering independent retailers and business..

          e. the situation in Harleston be reviewed after the research has been

completed and consultation undertaken and in the light of the findings

          f. A forum meeting of representatives of all the communities might

be convened to share information and to more readily identify and

understand ways of helping each other to put a 'best foot forward,.

Conclusions

Avoidance of unacceptable risks -----------------------------------------------------------

It would appear from the Group's research that the contribution made by car

drivers to the well-being of the town is essential. Without them the shops would

struggle for survival as there is no possibility that the 'pedestrian' shoppers could

sustain the local shops unaided. Even a reduction in the numbers parking in

reaction to incautious changes could have highly uncertain consequences;

witness the experiences of Newport, Shropshire and Cameflord, Cornwall. The

end result could be an ailing high street. This is not an acceptable risk.

A primary responsibility ------------------------------------------------------------------------

We suggest that it is in The Council's interest and, indeed, is their responsibility

to maintain sustainable communities, thriving high streets and the local

distinctiveness as exemplified by the town of Harleston. This can be achieved

only when the needs of each and every town are considered carefully and

individually and properly understood. This is demonstrably not the case at

present.

 

A potential leader in the national debat - if - ------------------------------------

South Norfolk Council is a potential leading voice in the national drive to achieve

these very desirable aims. It is essential therefore, that it does nothing to upset

the current balance that exists between the social and business activities in

Harleston, a rare example of a town with a thriving High Street of independent

shops and high social inclusion, influenced fundamentally by those who use its

car parks.

 

South Norfolk Council - Car Parks Review

Harleston and District Car Parks Group

Evidence

Topic Appendices - Part 2

Topic 1: Harleston - the place

Topic 2: Car Parking complexities

Topic 3: Charges can cause problems

               Camelford, Cornwall

               Newport, Shropshire

Topic 4: Variable Charging

              East Riding of Yorkshire Council

              Harrogate Borough Council

Topic 5: South Norfolk Alliance Approved Minutes

Topic 6: Public statements

              Car Parks Group

              Harleston Town Council Resolution

 

TOPIC 1

Harleston : The Place

Key points:

- Ancient town plan

Focus for wider Community

High Social inclusion and sense of community

Extensive range of independent traders

Limited on-street Parking

Harleston and District Car Parks Group 3 March 2008

 

Harleston - the Place

Redenhall-with-Harleston (Harleston), is a historic market town adjacent to the

Waveney Valley on the Norfolk/Suffolk border. It is by-passed by the main road

from Diss to Great Yarmouth.

Unlike other significant towns in the area, it has not experienced catastrophic

town centre fires during its history and so the town exhibits a progression of

buildings and development stretching across its entire recorded history. Although,

its precise development is poorly understood, the buildings we see today, though

modified and adapted over the centuries, are mostly timber-framed, often behind

Georgian facades.

In the 14th Century, it appears that the earliest known buildings were developed

around an open market plain, with the oldest perhaps lying on the higher ground

to the south-east of Old Market Place. On the market plain stallholders would

have erected booths from which they traded. In time these booths developed into

more substantial wooden structures, which progressed to become the retail and

domestic premises today.

Car use constrained by history and geography

By virtue of its history and geography, vehicular use of Harleston is tightly

constraine.. It has two car parks: Bullock Fair and Broad Street, along with

stretches of restricted on-street parking. There are no side streets adjacent to the

centre suitable for parking, though some short stretches of residential roads come

close to the back of the Bullock Fair Car Park. Some establishments, for example

The Magpie and Swan have limited car parking, which to varying degrees are

used sporadically by people other than patrons.

Bullock Fair Car Park - A hub and Forum.

The Bullock Fair car park, effectively the 'Hub' of Harleston, is in split ownership,

part being controlled by the South Norfolk Council and the remainder by Perrin's

Retail Ltd (formerly Budgens) an independent supermarket-style business. The

combined car parks are a complex place serving a variety of purposes (Doctors

Surgery, Charity shop, recycling, public toilets, public meeting place, drop-off

point, 'bus station' for social mini-bus services and is a cross-roads for access and

other activities. Both car parks are free and unrestricted in their use and are of a

sufficient scale in relation to the social and economic activity of the town to

effectively satisfy most parking needs. Residents and workers who have no other

long-stay parking options also use them. Although privately owned, the Perrin's

car park (1/3 of Bullock Fair) is universally used as a part of the town's public car

park provision in an indivisible way from the Council run area. This happens with

the consent of the owners of the business.

The town serves and is supported by a wide spectrum of the South Norfolk and

North Suffolk community and It has received a number of significant community

awards and accolades over recent years. Its thriving shopping centre populated

primarily by independent traders. The medium-sized Perrin's (Budgens)

supermarket-style retail food outlet complements the other traders and vice-versa,

helping to provide a critical mass of retail provision at the heart of the town. It is

this solid nucleus of affinity from which Harleston derives much of its energy and

character.

Harleston Town Centre - Bullock Far Car Park is just out of frame to the

left/centre of the picture, Broad Street out of frame to the right

Bullock Fair car park to right of Perrin's (Budgens)in background

A car turns into Broad Street Car Park to right of church

 

TOPIC 2

Car Parking Complexities

Key points:

Numerous issues to be considered

Main Bullock Fair /Budgens' car park has split ownership

- Dynamic 'Town Forum' role

Integral to social and economic well-being

Efficiently used at present

 

Complexities of car parking

As far as the public are concerned, there are two car parks in Harleston:

- 'Budgens' (Bullock Fair); and

Broad Street.

However, the former falls into two ownerships – South Norfolk Council and Perrin’s Retail Ltd. Broad Street is

owned by South Norfolk Council.

The marked official car parking spaces provided comprise:

'Budgens' Bullock Fair (SNC and Perrin (Budgens): (199 spaces)

Broad Street (61 spaces)

There is a limited range of short-stay restricted on-street parking and a few

unrestricted places in the central area.

However, imaginative parking can result in between 5 and 10% increase in the

parking capacity on exceptionally busy occasions. There are also a small

number of parking spaces in the Doctors' surgery accessed through the Bullock

Fair car park

Budgens/Bullock Fair Car Park is the principal car-parking place in Harleston. It

is a primary hub of activity, rather like a City Square or Piazza. The complexities

inherent in this car park make it imperative that a careful study is carried out

before changes, if any, are made. One good reason alone is the need to

consider properly the Relationship between Perrin's (Budgens') Car park and

Council owned Car Park. At present, Perrin's retail provides a significant

proportion of the town's free parking without restriction or payment and the

functioning of the two is indivisible.

The wider range of complexities to be considered include:

Through footpath routes

Significant Health and Safety issues of vast increase in people

movement (many elderly) if ticket machines installed, with

greatly increased risks of accident in this dynamic

environment, along with slowing of parking process - consider

the impact of say up to 3,000 extra unsupervised people

movements in this space on December 12 2007 to walk too

and from a machine.

Doctors surgery requirements (see letter)

Charity shop, recycling centre, toilets,

Residents need to park

Workers and shopkeepers, need to park

Future problems - new adjacent housing - no direct foot

access

Greater Norwich Development implications

Impact on small private car parks elsewhere in town, leading

to possible need to more firmly prevent non-patron parkers.

Inspection of the Graphs and charts comparing occupancy levels and activity and

trading patterns, demonstrate that there is not a fundamental parking problem in

Harleston, though there are some welcome busy peaks. If parking charges aim to

reduce long-term parking this would be counter productive to trade and social

activity. Many would seek to migrate to residential roads, but there are few nearby

and this form of parking would instantly become a major nuisance. Charges in the

car park would lead to shoppers also using these roads. Needs for restrictions on all

residential roads could then be required. If annual ticket arrangements are made for

workers and residents this will provide no extra capacity in the car parks, as the

same cars will still be there. And analysis of the throughput and lengths of stays

suggest the whole exercise may well not make economic sense. Until figures are

provided no assessment of this can be made.

TOPIC 3

Charges can cause problems

Camelford, Cornwall

Newport, Shropshire

Key points

Incautious introduction of charges can affect:

    o Business

    o Character

    o Community

Free parking:

    o Enhances welcome

    o Encourages affinity

BOROUGH OF TELFORD & WREKIN

Minutes of an Extraordinary Meeting of the Borough of Telford & Wrekin

held on Wednesday, 13 July 2005 at 6.30 pm at Civic Offices, Telford

PRESENT -

Councillors M.J. Smith (Speaker), J.C. Sadler (Mayor), R.K. Austin (Leader),

D.D. Ahir, E. Allan, D.G. Allen, D.W.D. Ashley, I. Baker, S. Bentley, D.

Blackwell, K.T. Blundell, R.G. Chaplin, E.A. Clare, G.J.L. Davies, J.A. Dixon, A.J.

Eade, A.R.H. England, I.TW. Fletcher, V.A. Fletcher, B.A. Flowers, K.H. Gray,

G.M. Green, P. Harrison, J.T. Hicks, T.J. Hope, M.B. Hosken, A.J. Hussey, A.

Lawrence, L. Lomax, A.A. Mackenzie, C.N. Mason, J.C. Minor, D.J. Morgan, B.M

Norton, R.A. Overton, L.V. Pattinson, F.R. Picken, H. Rhodes, K.S. Sahota, U.E.

Sambrook, J.M. Seymour, R.J. Sloan, C.F. Smith, E.S. Swift, K.L. Tomlinson,

W.L. Tomlinson, V.J. Verster and D.R.W. White.

18. MINUTES SILENCE

A Minutes Silence was observed in memory of the victims of the terrorist bomb

attacks in London.

19. APOLOGIES FOR ABSENCE

Councillors P.M. Davis, S.J. Davis, J.A. Francis, R.E. Groom, P.A.E. Homer and

J. Jones

20. DECLARATIONS OF INTEREST

Councillor Interest

M.B. Hosken Personal and prejudicial interest in relation to car parking

charges in Wellington

B.M. Norton Personal interest in car parking as a blue badge holder

G.J.L. Davies Personal interest in car parking as a blue badge holder

C.N. Mason Personal interest in car parking as a blue badge holder

21. REVIEW OF CAR PARKING STRATEGY

Councillor Hosken withdrew from the meeting.

Attached to the agenda were the report of the Scrutiny team that had carried out

a full review of the Council's car parking strategy; the report of the Corporate

Director: Environment and Regeneration setting out his response to the Scrutiny

Committee report's recommendations; and the Cabinet's recommendations to

Council in relation to car park charging policy. The Cabinet's response to the

remaining Scrutiny recommendations was contained in the Decision

Notice/Minutes for the Cabinet meeting on 4 July 2005.

Councillor C.F. Smith, Cabinet Member for Planning, Development and

Transport, moved the recommendations of Cabinet as outlined in Appendix A to

the agenda. In referring to the original decision to introduce car parking charges

in Newport and Wellington, he stated that the Council had believed this to be

valid at the time. Unfortunately, this policy had coincided with a national and

continuing downturn in retail activity and an increase in shop rents. Given this

situation, it was appropriate to reconsider the Council's decision, and to link all

the car parking issues to the wider issue of the re-generation of district centres in

the Borough.

The Leader, in seconding the motion, announced his intention to hold a

conference to discuss the future of all the district centres in the Borough with the

town and parish councils and other stakeholders. It would seek their views on

regeneration and the ways in which partnership could help build a sustainable

future for those areas. Car parking issues would be one of the matters to be

addressed by the conference.

Councillor D.R.W. White, Chair of the Scrutiny Management Board, commended

the team that had carried out the Scrutiny Review of Car Parking, and highlighted

some of the recommendations in their report. In terms of car parking charges in

Wellington and Newport, it had been concluded that the charges had not

significantly helped to reduce car usage, had been perceived to be unfair and

had damaged the viability of the two centres.

During the ensuing debate, the majority of speakers were in favour of the motion

to remove car parking charges in Wellington and Newport. A number of Members

welcomed the opportunity for car parking to be looked at in relation to the

economic problems being experienced in some district centres, and to the

involvement of partners.

In terms of the financial implications of removing car parking charges in

Wellington and Newport, Councillor R.J. Sloan, Cabinet Member for Resources,

reported that, because of increased usage of the car parks since the introduction

of revised charges at Christmas 2004, the extra income generated would offset

the costs of scrapping the charges. It was also anticipated that the net income

requirement of 37,000 pounds in the Council's budget for Newport, Wellington and

Town Centre car parks could be achieved in the future from the Town Centre

alone, once the one-off abortive costs had been written off for this year.

In accordance with Council Procedure Rule 17.5, a recorded vote was

requisitioned in relation to the motion to approve the Cabinet recommendations

on car parking charges in Wellington and Newport. The voting was as follows:

For: (45)

Councillors D.D. Ahir, E. Allan, D.G. Allen, D.W.D. Ashley, R.K. Austin, I.Baker, S. Bentley, D.

Blackwell, K.T. Blundell, R.G. Chaplin, E.A. Clare, G.J.L. Davies, J.A. Dixon, A.J. Eade, I.T.W.

Fletcher, V.A. Fletcher, B.A. Flowers, K.H. Gray, G.M.Green, P Harrison, J.T. Hicks, T.J. Hope,

A.J. Hussey, A. Lawrence, L. Lomax, C.N. Mason, J.C. Minor, D.J. Morgan, B.M. Norton, R.A.

Overton, L.V.Pattinson, F.R. Picken, H. Rhodes, J.C.Sadler, K.S. Sahota, U.E. Sambrook, J.M.

Seymour, R.J. Sloan, C.F. Smith, M.J. Smith, E.S. Swift, K.L.Tomlinson, W.L.Tomlinson, V.J.

Verster and D.R.W. White.

Against: (2)

Councillors A.R.H. England and A.A. Mackenzie

Abstentions: (0)

RESOLVED -

a) that car parking charges in Wellington and Newport be removed.

b) that the car parking charges in Wellington and Newport be set aside

from 14 July 2005 whilst the required statutory process for the

cessation of charges be undertaken.

c) that the continuation of car parking charges in the Town Centre and

Ironbridge be noted.

d) that the reports of the Scrutiny Review team and the Corporate

Director: Environment and Regeneration be noted.

The meeting ended at 7.35 pm

Speaker

Date

 

TOPIC 4

Variable charging

Key points:

The council does not have to have a standard system

There is ample evidence of different regimes between

towns within a District and within car parks within the

towns. Examples are:

     o East Riding of Yorkshire Council

     o Harrogate Borough Council

It is wholly within the Council's powers to suit the scheme

to the needs.

TOPIC 5

South Norfolk Alliance

Minutes

The 30 January Scrutiny Committee Paper stated that the Alliance

was broadly supportive. This is not borne out by the approved

minutes.

Key points

Many questions posed to which adequate answers have

not been given

Points raised mirror many of the Group's concerns

The Alliance did not Approve the Report

Proper consultation with full facts is still needed

TOPIC 6

Public Statements

Harleston and District Car Parks Group

Redenhall-with-Harleston Town Council

Commitment to co-operation

Consistent request for proper study to seek ‘right answer’

for Harleston

 

Presentation of Petition to South Norfolk Council Monday 10th December

Chairman, Councillors --- Good evening --

Thank you for allowing me to speak today.

I am Robin Twigge --- and I have been asked to present this petition and a short statement to

you on behalf of the Harleston Businesses Group, which is concerned about the future

management of our car parks.

The Petition --- which was triggered by a Council decision on the 10th of September --- and

of which regrettably most of the electorate were at the time unaware --- contains more than

5000 signatures of people, who are opposed to the introduction of car parking charges in

Harleston.

If we take into account the families of many of the signatories it may reasonably be said to

represent the interests of several thousands more.

Although a very large number have signed --- you may wonder why I am here alone. This

was a conscious decision born out of respect for recent developments.

At a public meeting held in Harleston on 29th November, Councillors John Fuller and Jon

Herbert, explained the Council's position --- and because of the support and enthusiasm for

a co-operative way ahead, a large public demonstration today would have been inappropriate,

and at this stage, an unnecessary pressure on council resources to police and manage large

numbers of people.

But the absence of a wider show of support does not mean that there is no strength of feeling.

The number of names on the petition speak for themselves --- and the town buzzes with

concern.

At the public meeting, it was agreed that the community will work with the you to seek the

right answer for Harleston. It was particularly important to those attending that your

Councillors gave firm reassurances that nothing has been decided, --- that discussions

would be evidence-based --- and that principles could be reconsidered if appropriate.

I would emphasise that we are mindful that there are different issues concerning car parking

in other communities within your area of responsibility, to which you also have to be fair and

that Councillors have wider financial and operational matters to consider.

Fairness cuts many ways, and that which satisfies the needs of one might be highly

detrimental to another and vice versa. We know that the issue of car parks is a considerable

challenge and not easy to resolve. But we believe strongly that it cannot be reduced to

simplistic questions such as --- Who pays? or a desire for a one-size fits all approach.

Those of you who are familiar with Harleston, will appreciate that it is not a matter solely of

money --- Rather it includes ---

---- how do we maintain our strong sense of community,

---- how do we keep our businesses vibrant,

---- how de we foster social inclusion.

--- how do we ensure that the crucial relationship between our car parks,

supermarket and the well-being of other traders in the town centre is not

harmed.

--- how do we encourage car use reduction in the face of growing environmental

concerns, while at the same time catering for those both in the town and from

surrounding communities who have no alternative but to use a car.

All of these are intimately bound up with the charging and car park use

strategy. Yet we have had no consultation on, nor meaningful

investigation of any of them ---

--- Clearly these matters need to be explored with you urgently before

incautious changes with unknown consequences occur. We believe that

our forthcoming meetings with you will help.

From preliminary analysis of the petition it is illuminating to know that a large number of the

signatories come from more than 5 miles out of town, - clearly this is highly significant in a

flourishing but fragile local economy, based exceptionally, on enterprises of almost wholly

sole traders. Many come for a relaxed visit, to shop, to chat and wander at leisure, not

governed by the time on a parking machine. It is the very character and life-blood of this

community, with many traders and shoppers on first-name terms.

The signatories to this petition come from all walks of life --- undoubtedly representing

varying political persuasions. But many are weary of cross-party criticism and have

expressed a desire that this should stop. The grass-roots feeling is that decisions should not be

politically-driven, but arrived at by objective analysis of the particular circumstances of each

community. What they care about is not who did what, but fundamentally that a celebrated

quality of life should not put at risk by hasty decisions based solely on a bottom line on a

balance sheet or inadequate recognition of local circumstances --- nor by being lost in

political manoeuvring. The issues are important, not the politics and we would simply like

the right solution which recognises the individuality of Harleston and other South Norfolk

communities.

Chairman --- our major concern is the viable sustainability of our town as a community ---

may I therefore present to you this Petition on behalf of the Harleston Businesses Group and

ask that the Council might approve its receipt. I am obviously happy to answer questions

about the Petition itself, but as this is just a first step, with deeper issues to be the subject of

discussions with the council, I hope you will accept that it would not be appropriate for me to

personally second-guess these discussions by seeking to answer questions on wider matters

today.

Thank you for your time --- it is very much appreciated.

 

Harleston Car Park Charging - A perspective

Background

1     The Harleston Businesses Car Parks Group was initially formed to reflect

the views of traders concerned about the potential effects of introducing

car parking charges in Harleston.

2     The Group's co-ordinators accept that there will be a range of views

throughout the businesses and the public. Not only will there be those

who are open-minded, and those who are wholly for the charges, but also

a very large number who are against them for a wide range of reasons.

3     It is also recognised that these varying views, will be largely based on a

personal perspective of the issue. Quite understandably, few, if any, at

this stage can be a fully-informed opinion. Neither can it be said that the

propositions put forward by South Norfolk Council are a true

understanding of the issues, but appear to be based on advancing

unresearched and narrow concepts.

4     Following a public meeting on 29 November in the Apollo Rooms,

Harleston, the Businesses Group expanded its scope to unite with

representatives of the Harleston Town Council and the Save Harleston

Group under the collective title of Harleston and District Car Parks

Group (The H&DCPGroup) Together they can reasonably claim to

provide a voice for a significant proportion of the Harleston Community.

The Community

5     To evaluate the car parking charges issue it is important firstly to

understand the nature of the 'Harleston Community'. The social and

economic viability of Harleston appears founded on embracing both the

residents of the town and, importantly, residents from surrounding and

widespread settlements across south Norfolk and North Suffolk. This

dispersed and diverse community shares with town residents an affinity

for Harleston, which provides both a focus for their shopping needs and

social contact, combining with the town to create its exceptional inclusive

character.

Sustainabilty

6     All political parties recognise the significance of seeking to achieve

sustainable communities, to reduce CO2 emissions and car dependency,

promote healthy living and to increase local supply of sustainably-grown

food. The challenges and changes facing all society have to include

action on the ground at local level, as well as globally. Local government

and its partners must show their commitment to tackling both mitigation

and adaptation [to climate change]' Taking this lead, it is imperative that

allowance is made for future needs as well as present characteristics.

These changes cannot happen overnight, but an effective start needs to

be made and to fail to build this thinking into proper consideration of car

parking and community matters would be irresponsible and a missed

opportunity.

7     Without suitable public transport, private motor vehicles will remain

essential for many households who have no practical or effective

alternative. But, many more, especially who live close to town could use

the car less. It should not be overlooked, however, that fuel technology to

propel vehicles may well advance such that harmful emissions are

reduced or eliminated, but the number of vehicles to be catered for

remains the same or increases; economics drives everything and

innovation thrives on adversity. While encouraging healthier walking and

cycling to shops, it is essential also to plan to accommodate the private

motor vehicle.

Car Parking Understanding the issues - looking for the answer

8     At the public meeting with South Norfolk Council it was agreed that

representatives of the community would meet with South Norfolk Council

to explore the right way forward with regards to the car parks.

Subsequently The Group has undertaken some initial surveys and

information gathering to inform this process and to establish the basic

principles which they believe properly reflect the position.

9      The H&DCPGroup:

         a. appreciates the need for South Norfolk Council to review the

            management of car parks;

         b. welcomes the platform that this review provides to seek the right

             answer to maintain and enhance Harleston as a sustainable and

             viable community, set within the South Norfolk family of market towns;

        c. is open-minded to the 'right answer', and views this as more

           important than the pursuit of financial or 'gold-plated' car park

          solutions;

        d. respects the different opinions of neighbouring communities whose

            requirements may vary from Harleston's, but asks that in turn they will

            respect Harleston's needs, if thought to be different from theirs;

         e. is fully supportive of the principle that any decisions should be

             evidence-based;

         f. will work diligently with South Norfolk Council to explore the issue;

         g. with so much at stake, hopes for mutual consensus in arriving at the

             right answer .

10     The Group does not believe that either 'who pays' or expected car park

standards are the main issues, Market towns support all residents in their

District, often in different ways and their viability individually and

collectively is essential in the interests of all charge payers.

11     The Group strongly endorses the Council's commitment to the well-being

of the Market towns. It suggests that the real question to be answered is:

          a. how to best manage the overall car parking asset to the general

              benefit of the district, while supporting the well-being of each market

             town and their wider communities.

12     There is an over-riding need to work together to arrive at credible

solutions.

The way ahead

13     The Group suggest that at present:

         a. information available on which to base any strategic decisions is

             insufficient;

         b. there is much to be learned about how Harleston 'works', which could

             be valuable to other towns, not only in the immediate area, an

             opportunity that will be lost if changes are imposed without firstly

             conducting appropriate research - this will be money well spent if the

             Harleston 'model' can inform debate for other towns always accepting

             that no two places are exactly the same.

        c. Ill-informed changes to the complex and potentially fragile economic

            situation in Harleston could have unforeseen consequences which if

            detrimental will not easily, if ever be counteracted;

        d. with future new housing and the Greater Norwich Development

            Strategies on the horizon, important wider matters must be taken

            account now before imposing new regimes on the framework on

            which the town's enviable small-enterprise -based economy has

            developed and thrives.

14     The Group proposes that:

        a. with urgency The Council engages with the community to carry out

            agreed research, with a high degree of direct involvement, so that the

            community can 'own' the result;

        b. the Council, on the evidence thus far recognises that there are many

            complex issues and options affecting the centre of Harleston, which

            need to be identified and considered;

        c. no change is made until the position is fully explored and more clearly

            understood including a cost/benefit/risk/opportunity analysis;

        d. the sharing and promotion of results of any research with the

            community will make proposed changes (if any) less likely to trigger

            adverse reaction and that these potential changes will be, on balance,

            more readily accepted, as being of least risk to the viable future of the

            town and sustaining its wider community.

December 2007

Harleston and District Car Parks Group - Statement to

Scrutiny Committee:

30 January 2008

Following a Town meeting at the Apollo Rooms, Harleston,

on 18 January, representatives of the Harleston and District

Car Parks Group, met with the Portfolio holder and Head of

Finance.

During preparation for the meeting, the difficulties we have

encountered in gaining responses and the inconsistencies

and irregularities which have been revealed, would have

left any reasonable person frustrated and dismayed.

More particularly, members of the Group were shocked to

be contacted on Wednesday 23rd January, by two

journalists who had been provided with a copy of your

committee papers before they were complete.

While we mention these points, the Group does not wish to

get drawn into debate about them today, when the critical

issue of the well-being of our market towns is at stake.

What we are particularly concerned to talk about, is the

nature of our 18th January meeting with the Council’s

representatives, the Committee Paper itself and our

proposals for a fair and fully considered way ahead.

Our meeting was based on the agreed proposition that

nothing had been decided, discussions would be evidencebased

and the Principles could be adjusted if necessary.

In Harleston, Volunteers have spent hundreds of hours

working to help inform our discussions. I am sure,

therefore, that you would have shared in our surprise to be

told at our meeting that:

1     the principles had been formally adopted by

       council

2     the Council was compelled to charge and that the

       user had to pay,

3     Important material we sought to present was

       dismissed as 'not evidence'

4     the Council were here to get information from us

       not to share anything with us - wholly contrary to

       the spirit of working together which we had agreed

       with the Leader of the Council at the outset;

5     That the car park issue was not an integral part of

       the social and economic well-being of our

       communities;

Through our researches - we have assessed the total

parking provision within the shopping areas of all of the

main settlements. It is clear that The Car Parking

provision, whether it be private or public, on street or in car

parks, is an integral part of the social and economic

structure and well being of South Norfolk and its Market

Towns. To believe it is anything else is to wholly ignore a

potent factor in the dynamics of the community.

The bald statements made at the meeting constrained and

defined the scope of our discussions. Worse, subsequent

reading of the Guidance Circular from the Office of the

Deputy Prime Minister confirmed that the Council is NOT

compelled to charge and that the user is NOT compelled to

pay as was stated to us. It may be that you believe that you

are legally restricted in whatever options you may wish to

explore. This is not the case.

Turning to today-zs committee papers. It is unrealistic to

expect the public to assimilate, and comment on such wideranging

issues in such a few days, but we have provided an

initial critque, which we will leave with other evidence. It

is not practical to discuss all of the details now, but we

would like to pick out three points in particular.

At 4.2 c under Car parking research, it states that 'Parking

regulations can be tailored according to your town's needs.'

- we can only agree.

At 6.1 the paper reviews what can be afforded and mentions

how charges will have to be increased. This shows that the

proposed charges are known. Surely it is time the public

were given the full picture and the likely costs defined. To

hold them back is to suggest there is something to hide.

Most significantly however at 4.1 the paper states that

feedback from the Alliance was generally positive. To make

such a statement is disingenuous, when the Alliance, as

recorded in its minutes, expressly did not approve the

report, but raised many relevant questions, which are also

recorded.

Insofar as Harleston is concerned, the general proposals

could change the character of the town. People will be

governed by the burden of the time clock. The easy-going

atmosphere of social inclusion will be eroded and the